A comprehensive approach to care
Queen Elizabeth Care Centre appreciates that families, friends and the wider community, as well as other professionals such as doctors and social workers are important to the lives of our residents and to the care home.
Although all our professional carers work to ensure that our residents’ needs and preferences are met, we also provide every resident with a named member of staff who will act as their Key Worker. This ensures continued familiarity for each resident.
No photograph or description can equal a personal visit, so join us, if you wish, for a cup of tea or a meal or even to participate in our social activities. We welcome visits at any time for a tour of the home or to discuss your personal situation with the management. At Queen Elizabeth Care Centre we ensure that we spend time with you to fully understand and appreciate your medical, physical, psychological, social and spiritual needs. This is important so that our staff are fully aware of your needs and wellbeing. This process is confidential and can even be conducted in your own home.
Monitoring and Regulation
Our service is regularly monitored and assessed, both internally by our senior management team and by external regulators CQC (Care Quality Commission) and other associated regulators. Inspection reports are available as well being displayed on the internet.